Following a recent implementation, Ziegler has already seen improvements in stock accuracy, process enforcement and operational efficiency at one of its key UK sites that comprises a complex layout and over 55,000 pallet locations.
Solving Warehouse Data Integrity With AI-Powered Technology
Faced with the challenge of high stock throughput and a vast storage area, Ziegler realised that it needed to improve the visibility and integrity of its warehouse data. Operating in an industry where even a minor scanning error can have a significant impact, Ziegler wanted to reduce time spent on manual cycle counting, ensure it was able to eliminate stock loss and improve real-time visibility on the state of its key UK warehouse. After exploring options including automated shuttle racking and drone-based solutions, the company turned to DexoryView. The solution combines state-of-the-art robotics technologies and AI-powered digital twin platform to provide real-time intelligence of the health and integrity of the entire warehouse.
Improved Warehouse Inventory Accuracy and Operations
“We recognised that even a 1% miss-scan rate could create major issues, from stock rotation delays to customer service impacts,” says Ignas Saknaitis, Divisional General Manager for Logistics at Ziegler. “Our big turning point came after a full stock take took four days and a full weekend of working, with stock anomalies requiring weeks of investigation. With DexoryView, we can now identify and resolve issues in real time before they escalate.”
Ziegler has seen a number of benefits in just a month since going live with the solution. It has been able to locate missing pallets, identify mispicks earlier and has been able to address operational pain points such as incorrectly labelled pallets and misplaced inventory, without costly warehouse shutdowns. One of the core benefits of DexoryView has been that Ziegler is now able to pinpoint recurring errors and target root causes of these issues, making the operations more efficient and seamless.
Customer Satisfaction Through Data Visibility and Automation
Due to these benefits, Ziegler is seeing a cultural shift in how it approaches inventory control, which the company sees leading to better operational excellence and customer satisfaction.
“In busy warehouse environments there is no room for guesswork and outdated data can lead to deliveries being returned and ultimately impact customer satisfaction,” says Oana Jinga, Chief Commercial and Product Officer and Co-Founder at Dexory. “We are working together with Ziegler to replace guesswork with insight and are allowing the business to find root causes to issues that in turn will help their business become more efficient.”
Planning Future Deployments and Expanding Warehouse Innovation
Ziegler is already looking into the future with DexoryView. It is planning on using the new optimisation functionalities to optimise warehouse layouts based on movement trends. It is also aiming to provide its customers with live access to inventory data for additional peace of mind. There are also plans to expand the rollout of the technology to other Ziegler sites after ROI review from the first deployment.
